1. Introduction
DJF Services Limited (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company Details:
DJF Services Limited
Company No: 10760972
Registered Office: 2 Mountside, Stanmore, Middlesex, England, HA7 2DT
Phone: 020 7101 3528
Email: djfservicesltd@gmail.com
2. Information We Collect
We only collect personal data that you voluntarily provide when using our contact or enquiry forms. This may include:
- Personal details (name, phone number, email address, address)
- Project details you provide when requesting quotations
- Communications via email, phone, or our website contact forms
- Information collected automatically, including IP address, browser type, device details, pages visited, and cookies.
We do not collect sensitive personal data (e.g., health information, identity documents, or financial details).
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and provide quotations
- Contacting you by email or phone
- Assessing whether your location is within our service area
- Arrange site visits, consultations, and services
- Maintain internal records and project documentation
- Improve our services and website functionality
- Comply with legal, tax, and regulatory obligations
- Communicate important updates or service-related information
We do not use your information for unsolicited marketing. We never sell or rent your personal data to third parties.
4. Legal Basis for Processing
We rely on the following lawful bases:
- Contract: Processing necessary to provide quotations or perform agreed services.
- Legitimate Interest: Ensuring efficient service delivery and communication.
- Legal Obligation: Compliance with tax, financial, and regulatory requirements.
- Consent: For cookies, marketing, or where explicitly required.
5 Disclosure of Information
We may disclose your data only if:
- We are legally required to do so (e.g., court order or regulation)
- It is necessary to enforce our site policies or contractual agreements
- It is required to protect our rights, property, or the safety of others
We do not share your data with advertisers or analytics providers.
6. Cookies
Our website may use cookies to enhance user experience, analyse website usage, and improve functionality. You may disable cookies through your browser settings.
7. Data Sharing
We may share data with subcontractors, payment providers, insurers, accountants, or legal authorities only when necessary. All third parties are required to handle your data securely and in accordance with UK law.
8. Data Retention
We retain personal information only for as long as necessary to fulfil service requirements and legal obligations. Once no longer needed, data is securely deleted or anonymised
9. Security Measures
We implement appropriate technical and organisational measures to protect your information from loss, misuse, unauthorised access, alteration, or disclosure.
10. Your Rights Under UK GDPR
You have the right to:
- Request access to the personal data we hold about you
- Correct any inaccurate or outdated information
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format
11. International Data Transfers
Our website and core services are operated within the United Kingdom. However, certain third-party services we use may process personal data outside of the UK, including countries that are not subject to UK adequacy regulations. These services may include:
- Email communication tools (e.g., Gmail / Google Workspace)
- Website hosting or security services
- WordPress features, plugins or embedded functions
- Cloud storage, backup systems or CRM tools
Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place to protect your information. These safeguards may include:
- UK adequacy regulations (where the destination country has been approved as providing adequate protection)
- Standard Contractual Clauses (SCCs) approved by the UK Government
- Additional technical and organisational measures where required
- Data processing agreements with all relevant third-party providers
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect:
- changes in our services
- changes in applicable law
- changes in website operations
All updates will be posted on this page with a revised “last updated” date.
We encourage you to review this page periodically.
13. Contact Us
If you have questions or concerns about this policy or how we handle your personal data, you can contact us at:
DJF Services Limited
Company No: 10760972
Registered Office: 2 Mountside, Stanmore, Middlesex, England, HA7 2DT
Phone: 020 7101 3528
Email: djfservicesltd@gmail.com
